How it works
What we provide, and what our partners provide.
ServeMobile is two things: our own calling and texting service, and a place to compare internet and cellular plans from independent providers.
Who provides what
| Service | Provided and billed by | Who to contact for help |
|---|---|---|
| Phone numbers, internet calling and texting | ServeMobile | ServeMobile help center |
| ServeMobile Free, Plus and Business plans | ServeMobile | ServeMobile help center |
| Home and business fiber internet | Quantum Fiber | Quantum Fiber |
| Cellular service, SIM cards and phones | Kroger Wireless, Helium Mobile or Lyca Mobile | The provider you chose |
| Lifeline eligibility and enrollment | Access Wireless, under federal program rules | Access Wireless |
| Billing for partner services | The partner | The partner |
| Plan comparison, plan finder and these pages | ServeMobile | ServeMobile |
What ServeMobile is not
- ServeMobile is not a cellular carrier and does not provide internet service.
- We do not own, operate or bill for any partner's service.
- We cannot activate, change, port or cancel a partner's service for you.
- We do not decide Lifeline eligibility.
How partner links work
- You pick a plan here and select the provider's button.
- The provider's own site opens in a new tab. You sign up, pay and manage service there.
- If you sign up, the provider may pay ServeMobile a referral fee. You pay the same price either way.
How we keep information accurate
We copy plan details by hand from each provider's official pages and show the date we last checked them. If we cannot confirm a price on the provider's own site, we do not show it. Prices can change at any time, so the provider's checkout is always the final word.